CrowdStrike restores 97% of Windows sensors after major outage

CrowdStrike CEO George Kurtz reported that 97% of Windows sensors were back online as of Thursday, following a huge global IT outage caused by an update last week.


Kurtz, on the other hand, stated that the company’s effort is far from finished and that it is committed to restoring every impacted system. “To our customers who are still affected, please know that we will not rest until we achieve full recovery,” he said on LinkedIn on Thursday.

The CEO stated he was “deeply sorry” for the interruption and personally apologized to everyone affected.

“While I can’t promise perfection, I can promise a response that is focused, effective, and with a sense of urgency,” the politician said.

Kurtz stated that the company’s recovery efforts have been aided by automated recovery processes and the mobilization of all available resources to assist consumers.

“We published a preliminary incident report (PIR) detailing how this happened and the measures we’re taking to prevent such incidents in the future,” the official said.

CrowdStrike’s PIR revealed Wednesday that a content configuration change damaged the Falcon Sensor, which covers major risk regions, as well as the Windows Operating System, resulting in the global IT outage. The content update fault was later fixed last Friday.

The global outage affected thousands of computers around the world last Friday, causing disruptions in devices using the Windows operating system.