In response to multiple mishaps in recent weeks, United Airlines is increasing its safety training, the company’s CEO informed customers on Monday.
Chief Executive Scott Kirby sent out an email to customers stating that United has had “several incidents” that are “unrelated” but serve as “reminders of the importance of safety.“
After going over the instances, Kirby stated that the corporation will use “those insights to inform our safety training and procedures across all employee groups.”
The letter was sent after the carrier noticed on Friday that an exterior piece was missing from a jet that had just landed in Portland, Oregon from San Francisco.
In a different recent incident, a United flight headed for Florida had to return to its Houston departure airport owing to an engine fire caused by plastic bubble wrap that was consumed.
A second United flight from San Francisco to Japan experienced a tire blowout shortly after takeoff, and a second incident in Houston involved a plane rolling onto the grass as it was leaving the taxiway.
Kirby stated that United could support these efforts in addition to the additional day of in-person training that the airline has already scheduled for pilots and a “centralized training curriculum” for recently hired maintenance personnel.
The endeavor is being made while Boeing, the manufacturer of airplanes, is under increased scrutiny due to issues, including a January flight incident on Alaska Airlines that necessitated an emergency landing.